Booking Condition

Rooms and Cottages (Apartments)

Deposit

To confirm your booking, a 30% deposit is required. You can either send your Visa/Mastercard details or make a bank transfer. The deposit is necessary to fix the booking, and it cannot be refunded in case of cancellation.

Balance and cancellation policy

Rooms

100% of the balance is required if the booking is cancelled less than 7 days prior to arrival, or in case of no-show

Apartments

A full payment of the balance is required within 30 days before arrival.
100% of full fee is lost if cancelled less than 30 days prior to arrival

Important

Cancellation must be made in writing (email) by the person who has made the booking. The notice becomes effective from the date of receipt by Tenuta Castel Venezze.

Pets

They are allowed, on request and for max. 1 pet only, in Margherita rooms and in the apartment Fico: € 7,00 extra per night.

Double room as a single use

-30% of the room rate.

Third bed

Children 0-3: the cradle is free if you bring otherwise if you use ours, the price is 10,00 euro per night (limited availability).

Children 4-11: on demand and upon availability.

Arrival/Departure

Rooms are available from 04.00 PM on day of arrival. Check-out is by 10.00 AM on day of departure for the convenience of arriving guests.

Apartments are available from 04.00 PM on day of arrival. Until 10.00 AM on day of departure.

Late arrivals, after 8.00 PM, must advised before 6 p.m to this telephone number +39 042599667

The hotel is unable to accommodate more than 2 persons per room if you don't ask it in advance.

Dinner and other restaurant services must be required and booked in advance (at least one day).

Thank you


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